PC Technician

Course Objectives :

  • Managing and Troubleshooting PCs
  • PC Hardware
  • PC Software
  • Data Storage
  • Demonstrate and understanding of preventative maintenance, safety and environmental issues in a computer environment
  • Information Systems Departments in Business Organisations

Network Technician

Course Objectives :

  • Hardware Concepts
  • Network Topologies
  • Managing LAN’s and Understanding WAN’s
  • Firewalls Objective
  • Routing Tables
  • Network Address Translation
  • Wide Area Networking
  • Remote Access
  • Network Security
  • Securing User Accounts

Office Administrative Assistant

Course Objectives :

  • PC Basics
  • Office Practice
  • Internet Explorer / Edge
  • MS Outlook
  • Introduction to Typing Skills
  • MS Word
  • MS PowerPoint
  • MS Excel
  • Expert MS Windows 10
  • Keyboard Skills
  • Communication Skills
  • Telephone Etiquette
  • Function in a Business Environment

Executive Secretary

Course Objectives :

  • Windows 10 Fundamentals
  • Office Practice
  • MS Outlook Basic / MS Mail
  • Telephone Etiquette
  • Business Etiquette: Gaining the extra edge
  • MS Word Intermediate
  • Business English
  • Effective Presentation
  • MS Excel Intermediate
  • Customer Service
  • MS PowerPoint Intermediate
  • Delegation
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