PC Technician
Course Objectives :
- Managing and Troubleshooting PCs
- PC Hardware
- PC Software
- Data Storage
- Demonstrate and understanding of preventative maintenance, safety and environmental issues in a computer environment
- Information Systems Departments in Business Organisations
Network Technician
Course Objectives :
- Hardware Concepts
- Network Topologies
- Managing LAN’s and Understanding WAN’s
- Firewalls Objective
- Routing Tables
- Network Address Translation
- Wide Area Networking
- Remote Access
- Network Security
- Securing User Accounts
Office Administrative Assistant
Course Objectives :
- PC Basics
- Office Practice
- Internet Explorer / Edge
- MS Outlook
- Introduction to Typing Skills
- MS Word
- MS PowerPoint
- MS Excel
- Expert MS Windows 10
- Keyboard Skills
- Communication Skills
- Telephone Etiquette
- Function in a Business Environment
Executive Secretary
Course Objectives :
- Windows 10 Fundamentals
- Office Practice
- MS Outlook Basic / MS Mail
- Telephone Etiquette
- Business Etiquette: Gaining the extra edge
- MS Word Intermediate
- Business English
- Effective Presentation
- MS Excel Intermediate
- Customer Service
- MS PowerPoint Intermediate
- Delegation