Information Technology & Computers : End User Computing
This programme is appropriate for any person involved in the workplace.
Course objectives :
- Competently apply the knowledge,techniques & skills of End User Computing.
- Understand the impact and use Information Communication & Technology (ICT) in an organisation and society.
- Improve application of mathematical literacy in an organisation.
Subjects / Learning Areas :
- PC Basics
- Internet Explorer / Edge
- Hardware Concepts
- Team Participation
- MS Word
- MS Excel Basic
- Basic Business Maths
- MS Outlook / MS Mail
- MS Access
- MS PowerPoint
- MS Windows 10 Edge


Information Technology & Computers : Technical Support
Course objectives :
- A qualifying learner at this level will be a well-rounded entry-level Technical Support professional with a good fundamental knowledge of the Information Technology field.
- People with this qualification have an introductory level of understanding about computer industry concepts and/ or are able to work in areas of Information Technology.
Subject / Learning Areas :
- PC Basics/li>
- Internet Explorer / Edge/li>
- Hardware Concepts/li>
- Team Participation/li>
- MS Word/li>
- MS Excel Basic/li>
- Maths Literacy/li>
- Hardware & Software/li>
- PC Basics/li>
- MS Access
- MS PowerPoint
- MS Windows 10 / Edge
- Basic Business Maths
- Communication Skills
- Contact Centre Operations
- Preventative Maintenance
Information Technology & Computers : Systems Support
Course objectives :
- People with this qualification have an introductory level of understanding about computer industry concepts and/ or are able work in areas of Information Technology.
Subject / Learning Areas :
- Hardware Concept
- Network Technician
- Writing business report
- Personal Development
- Design a LAN for a Department Office
- Change Management for Computer System
- Managing LAN’s and Understanding WAN’s
- Windows Server active Directory Configuring
- Windows Server Applications Infrustructure Configuring
- Enterprise Systems Management


Information Technology & Computers : Systems Development
Course objectives :
- A qualifying learner at this level will be a well-rounded entry-level Systems Developer with a good fundamental knowledge of the Information Technology field.
- People with this qualification have an introductory level of understanding about computer industry concepts and/ or are able to work in areas of Information Technology with little technical complexity also computer programming.
Subject / Learning Areas :
- PC Basics
- MS Windows Basic
- MS Word
- MS Excel
- MS Outlook/li>
- MS Mail
- Communication Skillss
- Call Service
- Web Design/li>
- Customer services
- Java Script
- CSS
- Maths Literacy
- HTML
- Programming Logic & Techniques
- XHTML
- Presentation Skills
- Team Participation
- Hardware Concepts
Information Technology & Computers : Systems Development 5
Course objectives :
- A qualifying learner at this level will be a well-rounded entry-level Systems Developer with a good fundamental knowledge of the Information Technology field.
- People with this qualification have an introductory level of understanding about computer industry concepts and/ or are able to work in areas of Information Technology with little technical complexity also computer programming.
Subject / Learning Areas :
- Gather Techniques for Computer Systems Development
- Design & Build Web-site using HTM
- Database Design, Implementation & Develpment
- Build Windows 10 APPS with HTML5 &JavaScript
- Write a Technical Report
- Personal Development
- Bootstrap
- Vision
- Telephone Skills
- Easy Speaking
- Internet Explorer / Edge
- Demonstrate an Understanding of the principles Internet and World-Wide-Web
- Windows foundation
- Windows Advanced
- PHP, mySQL, JavaScript & CSS
- Photoshop Elements
- SEO
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