Business Analysis Support Practice

Business analysis is a research discipline of identifying business needs and determining solutions to business problems. Solutions often include a software-systems development component, but may also consist of process improvements, organizational change or strategic planning and policy development.

Course Objectives :

  • Interact in a business environment.
  • Perform activities to assist with requirements specification.
  • Provide support on the analysis of the requirements.
  • Perform activities to assess that the requirement specifications have been met.


Subjects / Learning Areas :

  • Apply efficient time management to the work of a department/division/section.
  • Help desk techt
  • Demonstrate the application of performance management.
  • Apply information gathering techniques for computer systems development.
  • Analyse and apply different Information and Communication Technology (ICT) Systems Development Lifecycle (SDLC) models for a given scenario.
  • Apply basic principles of requirements-related modelling.
  • Operate in a professional manner utilising trouble shooting techniques while applying creative thinking processes.
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